Frequently Asked Questions

What licensing rights come with blacklabel.audio packs?

Licensing rights included:

 - Streaming on Spotify, Youtube, Soundcloud, etc

 - Beat lease sales on Beatstars, Airbit, etc

 - Placements with major artists

 - All files are 100% royalty free

What exactly are these products?

blacklabel.audio sells digital resources for music producers. These are downloadable files used in music production and are compatible with all DAWs (Digital Audio Workstations), with the exception of preset packs being designed for specific software (such as Xfer Serum or Vital).

Most files will be .wav (audio) and .mid (MIDI; similar to piano sheet music, MIDI is notation that digital instruments play and does not contain audio or sound in of itself).

Basically, these products are helpful for creating music on the computer.

How can I pay for an order?

You have many options! We accept all major payment providers including Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Meta Pay.

Lastly you can use Express Checkout via Shop Pay.

Store prices are all represented in United States dollars by default.

How will I receive my order?

Upon order confirmation you will be redirected to an order summary page containing a link to your Downloads Dashboard. You must be logged in to your blacklabel.audio Account to access the Downloads Dashboard. If this is your first time ordering, please check your inbox for an Account Activation email which will verify your email address and activate your account.

After order confirmation you will be emailed a receipt and a confirmation email linking you to the order summary page.

What is your refund policy?

Digital products are not eligible for refunds due to their intangible nature and impossibility of being returned. Please click here to see our refund policy.

How can I contact you if I have a question?

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